Established over 12 years ago, our mission at Almacare UK is centered around enabling adults and young adults across the UK to maintain their independence and find solace within the comfort of their own homes.
We deeply understand the profound impact that our services have on families, which is why our dedication to this cause remains unwavering.
Welcome to our story
With a legacy spanning over 12 years, we’ve been dedicated to assisting adults and young adults throughout the UK in maintaining their independence within the familiar confines of their homes. Witnessing the profound impact this brings to families fuels our unwavering passion for our work.
Our care workers epitomize dedication, going above and beyond to ensure our customers receive exceptional care, providing them firsthand with the invaluable peace of mind that comes from ongoing support.
Operating as a network of branches, we offer a comprehensive array of home care services tailored to meet the needs of both adults and children facing conditions or disabilities affecting their quality of life.
Our clientele consists of individuals seeking a touch of additional assistance and companionship. Whether privately funded or supported by local authorities, our commitment to delivering excellence remains unwavering, ensuring consistent high standards of care for all.
Professional Membership
We are a member of the Home Care Association (HCA), which is the representative body for organizations that provide care to people in their own homes.
Homecare Association are the only membership body in the UK dedicated to supporting homecare providers. Together we ensure that homecare is valued so that everyone can live well at home and flourish within their communities.
——–
Skills for Health are part of a group of like-minded organizations, that make up The Workforce Development Trust, dedicated to people, skills and qualifications that best serve the workforce and the public.
We trust Skills for health to help develop the skills, roles, competencies, and strategies that provide better patient outcomes.
Our service is regulated and rated by the Care Quality Commission (CQC) . In our most recent inspection, the CQC rated our overall services as GOOD.
Regulation is an important part of keeping you safe and ensuring that the care workers who support you are the very best. You can have peace of mind knowing that our care workers go above and beyond what is expected.
——–
A healthy workforce is not only an ethical priority for businesses, but can also make a significant contribution through increased productivity.
Investors in People assess how an organization is performing and provide support on how to improve workplace culture over time specifically in areas around employee engagement, communication and work practices.
Our Leadership Team
Our home health care management team is highly experienced in delivering exceptional care and support for clients – regardless of age or specific medical needs.
The leadership team at Almacare UK discusses what home care means to them and how Almacare UK is helping put smiles on the faces of our service users and their families.
Z. Malik
General Manager
Oversees the day to day running of care service, leading and managing staff, contracts, and making strategic decisions for care service growth.
Sonia D.
Care Manager
Responsible for the efficient running of the office and making sure that all care plans are delivered accurately at all times.
Emmanuel D.
Care Coordinator
Ensures staff deliver high-quality and personalized care to clients. Liaises with professional to meet working standards and ensure health and safety compliance.
Najma D.
Supervisor
Supports managers to run workplace according to standards and legislation. Manages and supports workers to perform their roles safely.
Caring with a smile
It’s not what we do as a home care agency, but how we do it. All of our care services are delivered with a smile. And we all know that a smile can be infectious.
Attentive listener
How do you like things done? Where would you like to go? Listening to your needs, and having conversations with you, helps us make sure we bring you the perfect match.
Qualified
Whether you just need someone to take you for a walk or a to provide attentive complex caring – we, as a home care agency, can provide a support worker that is qualified to meet your needs.
We only hire care workers to our teams who are naturally kind and compassionate.
You will only receive care from someone who is equipped with the necessary skills to support you, so not only will the care worker be matched with you based on personality, but to the requirements that benefit your overall well-being.
We employ people who have the positive values, personalities, skills and knowledge to provide effective support to people with autism. Once in post we recognise that all staff need on-going training to increase their knowledge and understanding of autism.
All staff undertake the NVQ (National Vocational Qualification) in Health and Social Care and the LDQ (Learning Disability Qualification) and also access autism specific training and personal development programmes on an ongoing basis.
The difference a great care worker can make
Kind and compassionate
We only hire people who possess the kind, compassionate qualities that we believe make for a great care worker
Mobility support
Your care worker can help you move around your home more freely, as well as accompanying you out and about to the shops or even further afield
Personal care
Our care workers are all expertly trained to deliver discreet personal care, such as assisting with toileting, bathing and dressing
Personalisation
The Government’s Green Paper” Shaping the Future of Care Together” states that its vision is for ‘a system where people will be able to live their lives in the way they want, supported by the services that they choose’, and that services ‘should respond to local conditions’ Put simply, person-centred planning is a way of discovering what people want, the support they need and how they can get it. It is evidence-based practice that assists people in leading an independent and inclusive life. Person-centred planning is both an empowering philosophy and a set of tools for change, at an individual, a team and an organisational level. It shifts power from professionals to people who use services.
So how are we going to do it? Focusing on the person’s strengths, passions, interests and the things that others like and admire about them provides a tremendous starting point for a co-productive relationship. Alma Care is committed to the principles of the personalisation agenda as set out in the Government’s papers: ‘Our Health, Our Care, Our Say, ‘Valuing People’, ‘Valuing People Now’ and ‘Putting People First’.
We understand that the adult social care system is changing and we support the thinking that:
- People have a right to self-determination
- People have a right to services personally tailored to their needs
- People have the right to shape and buy in their own services
- There should be strong self-advocacy and family and care worker support and involvement
We believe that individualised, person centred planning is the foundation for truly personalised services. It empowers service users to take control of their lives – they tell us what they want from their support and how their goals are going to be achieved. Self-directed support adds to this, putting people in control of their funding and of the decisions on how best to meet their needs.
Alma Care has embraced alternative funding models as put forward by the In Control project (self-directed support, Individual Budgets), which enable people to exercise more choice and control over their support and we already support a number of service users with Direct Payments and ILF funding.
Any of our service users assessed as eligible to receive a Direct Payment are supported to access local advice and brokerage services to buy in the support of their choice.
We work with service users who have Individual Budgets and who choose to be supported by us, to make the most of their allocated budget, and to meet their needs in person centred and creative ways. We believe it is vital to involve family, care workers and advocates in this process to ensure people are really able to tell us what they want and what works best for them.
We welcome enquiries from service users and their families or care workers who are interested in receiving support from our agency using their individual budget. We will work with you to develop the best support package possible to meet individual needs.
Communication
At Alma Care we deliver our services to people with autism in a way that recognises and respects that people communicate in different ways. We understand the importance of meeting individual communication needs and we train our staff to do so.
Within our services it is common for communication aids such as Makaton, British Sign Language, PECS (Picture Exchange Communication Systems), Objects of Reference, TEACCH schedules and communication passports to be used to enable our support staff to communicate with our service users positively and effectively. This ensures that they provide the support the service users need and want.
Individual Support Needs
Alma Care knows the importance of understanding the personalities and preferences of the people that we support. When we are putting a support package together we feel it is essential to work closely with the people that know the person best. Often this is the person’s own family but can equally include care workers, professionals and friends. The professionals we often work with when delivering autism specific services include Speech and Language Therapists, Occupational Therapists, GP’s, Behavioural Specialists, Social Workers, Psychologists and Psychiatrists.
We feel it is important to recognise and make use of the unique skills that each and every person can bring as part of a team approach. We are also aware that to understand the individual person we need to understand how the sensory world and their environment affects their wellbeing and happiness. This is a key part of our work in autism services.